With this privacy policy, we inform you which personal data we process in connection with our website and our other services. In particular, we inform about the purposes for which we process personal data, how and where. We also inform about the rights of persons whose data we process.
Other legal documents such as General Terms and Conditions (GTC), Terms of Use or Conditions of Participation may apply to certain or additional services.
Our services are subject to Swiss data protection law and any applicable foreign data protection law, such as in particular that of the European Union (EU) with the General Data Protection Regulation (GDPR). The European Commission recognizes that Swiss data protection law ensures adequate data protection.
Contact addresses
Responsibility for the processing of personal data:
cloudtec AG
Sandrainstrasse 17
3007 Bern
Switzerland
E-mail: hello@cloudtec.ch
Processing of personal data
Terms
Personal data is any information that relates to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes the handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, collection, deletion, storage, modification, destruction and use of personal data.
Legal basis
We process personal data in accordance with Swiss data protection law, such as in particular the Federal Act on Data Protection (DSG) and the Ordinance to the Federal Act on Data Protection (VDSG).
We process - if and insofar as the General Data Protection Regulation (GDPR) is applicable - personal data according to at least one of the following legal bases:
- Art. 6 para. 1 lit. b GDPR for the necessary processing of personal data for the performance of a contract with the data subject as well as for the implementation of pre-contractual measures.
- Art. 6 para. 1 lit. f DSGVO for the necessary processing of personal data to protect the legitimate interests of us or of third parties, unless the fundamental freedoms and rights and interests of the data subject prevail. Legitimate interests are, in particular, our interest in being able to provide our offer permanently, in a user-friendly, secure and reliable manner, as well as to be able to advertise for it if necessary, information security as well as protection against misuse and unauthorized use, the enforcement of our own legal claims and compliance with Swiss law.
- Art. 6 para. 1 lit. c DSGVO for the necessary processing of personal data to comply with a legal obligation to which we are subject under any applicable law of member states in the European Economic Area (EEA).
- Art. 6 para. 1 lit. e DSGVO for the necessary processing of personal data for the performance of a task which is in the public interest.
- Art. 6 para. 1 lit. a DSGVO for the processing of personal data with the consent of the data subject.
- Art. 6 para. 1 lit. d DSGVO for the necessary processing of personal data to protect vital interests of the data subject or another natural person.
Type, scope and purpose
We process those personal data that are necessary to provide our offer permanently, user-friendly, secure and reliable.
As a matter of principle, we process personal data only after obtaining the consent of the data subject, unless the processing is permitted for other reasons, for example to fulfill a contract with the
data subjects and for corresponding pre-contractual measures in order to protect our overriding legitimate interests, because the processing is evident from the circumstances or after prior information. In this context, we process in particular information that a data subject himself or herself provides when contacting us - for example, by letter, e-mail, contact form, telephone or social media.
If you transmit data about other persons to us, you are obliged to ensure data protection with respect to such persons and to ensure the accuracy of such personal data.
We process personal data for the duration that is required for the respective purpose(s) or by law. Personal data whose processing is no longer required will be anonymized or deleted. Persons whose data we process generally have a right to deletion.
We may have personal data processed by third parties. We may process personal data together with third parties or transfer it to third parties. Such third parties are, in particular, specialized providers whose services we use. We also ensure appropriate data protection for such third parties.
Processing of personal data abroad
We process personal data in principle in Switzerland and in the European Economic Area (EEA). Provided that adequate data protection is guaranteed in accordance with the FDPIC or a decision of the Swiss Federal Council, we may also export or transfer personal data to other countries.
We may transfer personal data to countries whose laws do not ensure adequate data protection, provided that data protection is ensured for other reasons, in particular through appropriate safeguards in the form of standard contractual clauses. Exceptionally, we may export personal data to countries without adequate or appropriate data protection if the special data protection law requirements for this are met, for example the express consent of the data subjects.
Rights of data subjects
Data subjects whose personal data we process have the rights under Swiss data protection law. These include the right to information as well as the right to correction, deletion or blocking of the processed personal data.
Data subjects whose personal data we process, if and to the extent that the GDPR applies, may request free of charge confirmation as to whether we are processing their personal data and, if so, information about the processing of their personal data, have the processing of their personal data restricted, exercise their right to data portability, and have their personal data corrected, deleted ("right to be forgotten") or blocked.
Data subjects whose personal data we process may - if and insofar as the GDPR applies - revoke any consent they have given at any time with effect for the future and object to the processing of their personal data at any time.
Data subjects whose personal data we process have a right of appeal to a competent supervisory authority. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
Data security
We take appropriate and suitable organizational and technical measures to ensure data protection and data security.
Access to our offer takes place via transport encryption (SSL / TLS).
The processing of personal data on the Internet can always have security gaps, despite appropriate and suitable organizational and technical measures. We can therefore not guarantee absolute data security.
Access to our website - like all Internet use - is subject to mass surveillance and other monitoring by security authorities in Switzerland, the EU, the United States of America (USA) and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police agencies and other security authorities.
Use of the website
Cookies and log files
For each visit to our website, we collect the following data, if transmitted by your browser to our server infrastructure, and store this data in log files:
- Date and time including time zone
- Internet Protocol (IP) address
- Access status (HTTP status code)
- Operating system including user interface and version
- Browser including language and version
- Individual page accessed and amount of data transferred
- Last web page accessed (referer)
Such data may constitute personal data. The data is necessary to provide our offer permanently, securely and reliably as well as to ensure data security and thus in particular the protection of personal data - also by third parties or with the help of third parties.
We use cookies on our website. Cookies - also from third parties whose services we use (third-party cookies) - are text files that are stored in your browser. Cookies can be stored in your browser when you visit our website. In particular, cookies enable us to recognize your browser the next time you visit our website. Cookies cannot execute programs or transmit malware such as Trojans and viruses. Cookies are necessary to provide our offer, including our website, effectively and user-friendly as well as permanently, securely and reliably, in particular by analyzing usage with regard to troubleshooting and improvements.
Cookies can be stored temporarily as "session cookies" or for a certain period of time as so-called permanent cookies when you visit your browser. "Session cookies" are automatically deleted when you close your browser. Permanent cookies have a specific storage period. In particular, cookies allow us to recognize your browser the next time you visit our website and thus, for example, to measure the reach of our website. However, permanent cookies can also be used for online marketing, for example.
You can disable cookies in your browser settings at any time, in whole or in part, as well as delete them. Without cookies, our website may no longer be fully available.
Declaration Cookiebot
Notification and messages
We may send notifications and newsletters via email as well as other communication channels.
Consent and objection
Unless and insofar as the sending is not necessary to fulfill a contract with the data subject or to protect our overriding legitimate interests, you must expressly consent to the use of your e-mail address and other contact addresses to prevent misuse by unauthorized third parties. For any consent to receive e-mails, we use the "double opt-in" procedure whenever possible, which means that you will receive an e-mail with a web link that you must click to confirm, so that no misuse by unauthorized third parties can occur. We may have notifications and newsletters sent by third parties or send them with the help of third parties.
In principle, you can unsubscribe from notifications and communications such as newsletters at any time. By unsubscribing, you can in particular object to the statistical recording of usage for performance and reach measurement. Notifications and communications that are absolutely necessary for our offer remain reserved.
Service provider for notifications and communications
We send notifications and messages via third-party services or with the help of service providers. Cookies may also be used in the process.
We use in particular:
xCampaign Light: Communication platform; Provider: KünzlerBachmann Directmarketing AG; Data protection information: Privacy policy
Social Media
We are present on social media platforms and other online platforms in order to communicate with interested persons and to inform them about our offer. In doing so, personal data may also be processed outside of Switzerland and the European Economic Area (EEA).
The General Terms and Conditions (GTC) and Terms of Use as well as data protection declarations and other provisions of the individual operators of such online platforms also apply in each case. These provisions inform in particular about the rights of data subjects, which include, for example, the right to information.
Third-party services
For their own security, statistical and technical purposes, third parties whose services we use may also process data related to our offer as well as from other sources - including cookies, log files and counting pixels - in aggregated, anonymized or pseudonymized form.
Digital Infrastructure
We use third-party services in order to be able to make use of the digital infrastructure required for our offering. These include, for example, hosting and storage services from specialized providers.
Audiovisual media
We use third-party services to enable the direct playback of audiovisual media such as music or videos on our website.
Performance and reach measurement
We use services and programs to determine how our online offering is used. In this context, we can, for example, measure the success and reach of our online offering and the effect of third-party links to our website. However, we can also, for example, test and compare how different versions of our online offering or parts of our online offering are used ("A/B test" method). Based on the results of the performance and reach measurement, we can in particular correct errors, strengthen particularly popular content or make improvements to our online offering.
When using services and programs for performance and reach measurement, the Internet Protocol (IP) addresses of individual users must be stored. IP addresses are generally shortened in order to follow the principle of data economy through the corresponding pseudonymization and to improve the data protection of visitors to our website ("IP masking").
When using services and programs for performance and reach measurement, cookies may be used and user profiles may be created. User profiles include, for example, the pages visited or content viewed on our website, information on the size of the screen or browser window and the - at least approximate - location. As a matter of principle, user profiles are created exclusively on a pseudonymous basis. We do not use user profiles to identify individual visitors to our website. Individual services with which you are registered as a user may be able to assign the use of our online services to your profile with the respective service, whereby you usually had to give your consent to this assignment in advance.
We use in particular:
Matomo (hosted locally): Performance and reach measurement with pseudonymized Internet Protocol (IP) addresses; Provider: InnoCraft Ltd (New Zealand); Privacy information: Privacy policy, No cross-site collection and no transfer of data to third parties ("100% data ownership").
Final provisions
We may adapt and amend this privacy policy at any time. We will inform data subjects about such changes in an appropriate form on our website.